EEB VALVES CATALOGUE 2025 28 payments made, albeit with deductions for payment for services already rendered. 8. TRANSFER OF BENEFITS AND RISKS 8.1 Benefits and risks shall pass to the buyer at the latest when the goods leave EEB Valves’ warehouses for delivery. 8.2 Should dispatch be delayed at the request of the purchaser or for other reasons which cannot be attributed to EEB Valves, the risks shall pass to the purchaser at the originally scheduled time of delivery when the goods leave the warehouse for delivery. In such cases, the goods shall be stored by EEB Valves at the expense and risk of the purchaser. Any other costs shall also be for the account of the purchaser. In all such cases, delivery shall be deemed to have taken place on the date customarily set for this purpose. 9. PROCEDURE FOR TAKING DELIVERY OF THE GOODS AND SERVICES PROVIDED 9.1 Insofar as practically possible and insofar as no packages have to be opened for this purpose, EEB Valves shall verify goods before dispatch. The purchaser may only demand an additional verification with its agreement and at its own expense. 9.2 The purchaser shall be required, on penalty of inadmissibility, to report any visible defects on delivery of the goods sold at their destination and/or on the provision of services to such goods within a period of forty-eight hours. Forty-eight hours. All notifications in this connection shall be made in writing, on pain of inadmissibility. 9.3 EEB Valves shall be obliged to remedy defects notified to it pursuant to paragraph 9.2 as soon as possible. For this purpose the buyer shall provide EEB Valves with all useful or necessary facilities. 9.4 The elaboration of an acceptance procedure and the laying down of the conditions to which it is subject shall be mandatory parts of a special agreement. 9.5 Regardless of the nature of the defects asserted, the purchaser shall have only the rights and claims expressly provided for in Articles 9 and 10 of these conditions. 10. WARRANTY, LIABILITY AND REASON FOR DEFECTS 10.1 Unless otherwise previously agreed in writing, the warranty and liability of EEB Valves shall apply only to damage which EEB Valves accepts as having been caused by the use of defective materials, by a design defect or by a manufacturing defect. Statements on technical shall only be binding on EEB Valves in the event of express warranties. EEB Valves reserves the right to amend or replace such documents at any time. The warranty and liability of EEB Valves shall not extend to any damage caused by normal wear and tear, non-compliance with the operating, safety and maintenance instructions and other guidelines supplied with the products, nor to any damage resulting from excessive strain, improper or inappropriate use of the products supplied, the use of unsuitable operating materials, chemical or electrolytic influences, manufacturing, maintenance and/or installation work not carried out by EEB Valves, a third party authorised by EEB Valves or other professional fitters as well as other causes attributable to the latter. Warranty entitlement shall also lapse if the purchaser instructs other resellers/ professional installers or a third party not authorized by EEB Valves to make improper modifications or repairs or if, in the event of a defect, the purchaser does not take appropriate steps to limit the resulting damage and does not allow EEB Valves to remedy the situation. Parts subject to normal wear and tear are not covered by the warranty. In addition, the warranty shall only apply provided that the purchaser returns the warranty card supplied with the products to the manufacturer in good time and provided that is proved by means of supporting documents that the products are being serviced by EEB Valves or by third parties authorized by EEB Valves. 10.2 Unless otherwise agreed in writing, the warranty period shall be twelve months for professional products. Domestic water pumps up to a maximum power of 2 kW have a guarantee period of 24 months from the invoice date. For steel boilers and kettles, the warranty period is five years. For boilers in cast iron, the warranty period is 10 years. Unless otherwise stipulated in writing, the warranty period shall commence on the date of delivery or presumed delivery of the goods and/or installation(s). The delivery of a replacement product or the performance of a repair to a defective product does not interrupt or suspend the current warranty period. On pain of inadmissibility, EEB Valves’ warranty obligation must be invoked by means of a written notice of default sent before the expiry of the warranty period. 10.3 On written notification by the purchaser, EEB Valves undertakes, at its discretion and to the extent that the defect is recognized, to repair or replace as soon as possible the defective product or defective parts of the goods supplied by it which are found to be defective on account of the use of poor materials, faulty design or poor manufacture before the expiry of the guarantee period. The replaced parts shall remain the property of EEB Valves. The foregoing products may only be returned with the prior written consent of EEB Valves. Goods must be returned in their original packaging. 10.4 Transport costs for the return of defective parts or products as well as costs for the installation of parts to be replaced shall be covered by the warranty. Returned products or parts travel at the risk of the buyer. 10.5 With regard to products which are not manufactured by EEB Valves itself but only sold by it, the warranty shall not extend beyond that offered by the respective manufacturers. 10.6 Only the characteristics and presentations described as such in the specifications shall be regarded as warranted, unless otherwise agreed in writing, until the warranty period expires. If these characteristics and/ or presentations are not or only partly achieved, the purchaser may require EEB Valves to improve them without delay. The purchaser shall give EEB Valves the time and facilities necessary to do so. 10.7 The purchaser’s rights and claims on account of defects in materials, design or manufacture and on account of defects resulting from the lack of warranted characteristics and/or performance shall be limited to those expressly mentioned under numbers 10.1 to 10.6. 11. EXCLUSION OF ALL OTHER LIABILITY All claims of the buyer not expressly mentioned in these general terms and conditions - including but not limited to those arising from the warranty obligation on the part of EEB Valves - are excluded, irrespective of their legal basis, in particular claims of all kinds for indemnification, price reduction or termination of the contract which are not expressly reserved for the or by them. Under no circumstances shall the buyer be ale to demand compensation for damage that has not been caused to the delivery item itself, such as loss of production, loss of operation, loss of business, loss of profit and any other direct or indirect damage. 12. INSTALLATION Should EEB Valves also undertake installation or provide supervision for this purpose, its general installation terms shall apply. 13. APPLICABLE LAW AND FORUM 13.1 All disputed relating to the interpretation and execution of agreements that are governed by these general terms and conditions and all disputes from this invoice shall be submitted to the court of the judicial district of Antwerp. 13.2 All agreements that are governed by the present general terms and conditions are subject to Belgian law.
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